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Frequently Asked
Questions
1. How is a
bike assembled when I order it online and have it shipped?
Does it come fully assembled?
When a bike is shipped it comes 70% assembled. Everything is
assembled except the peddles, front tire, and the
handle bar.
2. I ordered
parts/bikes online how long will it take for them to be delivered?
Depending on where you live, deliveries vary as well due to dates
vary. Every order takes at least
two days to get through
the warehouse, then the order is shipped. National delivery
ranges from 1-6 working days after the order has been processed, not
including the two day it takes to get through the warehouse.
Delivery days are according to UPS calculations. We are currently
not shipping out of the United States. Shipping charges depend
on the type of shipping selected such as ground, 2 day air, etc. Keep in mind
that our staff is always trying their best to process your orders
quickly as possible so that your product is received at your desired
request.
3. I want to
order a bike, but prior to submitting my order it does not show me
how much shipping costs? Where can I find this information?
Shipping is calculated after you hit the continue button.
Hitting the continue button will not process your order, but will
show how much shipping will cost for the many selections UPS has to
offer such as Ground Shipping, Three Day Air, etc. After the
shipping cost is shown there is another button which will continue
the ordering process. Your order will not be processed
unless you hit the "Submit Secured Order".
4. Where are you
located?
We have relocated! We have recently moved to a warehouse and are no
longer accepting walk ins. We are sorry about the inconvenience.
Send
Money Orders To:
PO
Box 1416 Walnut, CA 91788
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