AZTLAN LOWRIDER BICYCLE POLICY

METHOD OF PAYMENT

All credit card orders are verified with the bank.  We accept Visa, Mastercard, and Discover.  If a credit is given back on a credit card please allow THREE to FIVE business days for the credit to show on your banking or credit card statement.  We are currently not accepting American Express.  

DAMAGES AND SHORTAGES

All shortages and damages must be reported within 24 hours of receiving merchandise.

SHIPPING

No shipment will be made to a P.O Box address. We ship via UPS or USPS. Heavier and oversized orders are subject to high shipping fees.

RETURNS AND EXCHANGES

The customer is responsible for all shipping charges to return merchandise. Returns and exchanges must be in new condition and must include all instructions and original packing material.

Aztlan Lowrider Bicycles reserves the right to deny or limit returns.  Items may be returned within 15 days after items have been purchased or received.  Original shipping and handling charges are not refundable.  Please contact us for a return authorization number and shipping instructions to return merchandise.

All items are subject to a 20% restocking fee.  Shipping costs are the responsibility of the customer.

Descriptions and Pricing

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices are subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.